WHAT DOES  "DOWNLOAD PDF OR DOC FILE"  MEAN?
This web site contains a number of downloadable documents such as forms, posters, petitions, and other formatted documents which you may want to store on your computer or print on your printer.

Downloading means that you transfer a file containing the document from this site to your computer so that you can print it out or use it when you are not connected to the Internet.

Downloadable documents may be provided in two different file formats - Portable Document Format (the file has a .PDF extension) and/or Microsoft™ WORD (the file has a .DOC extension).

To view PDF file you will need Adobe™ Acrobat™ Reader Version 4.0 and above. If you do not already have Adobe Acrobat Reader download it from the web site below. Alternatively, to convert a PDF file to ASCII or HTML format, use Adobe's online PDF conversion tools.
Acrobat and the Acrobat logo are trademarks of Adobe Systems Incorporated.

DOC files require Microsoft™ WORD 97 or higher software to be installed on your computer. If you have WORD software installed, click on the DOC link and the file should appear in your browser. To save the file on your computer, follow the instructions below for saving PDF files.

If you don't have Acrobat Reader software, you can download it free of charge from Adobe™ by clicking on the following icon (you do not need the Google toolbar that is an optional extra)

Viewing or Saving PDF files
What is the difference between viewing and saving a PDF file?
Viewing a PDF opens the PDF directly in your web browser using what is called a "plugin". A plugin is a small program that add extra features to your web browser. If you browser has the Adobe Acrobat Reader plugin then the PDF file will be loaded into your browser. If your browser doesn't have the Adobe Acrobat plugin it can be downloaded from the Adobe website (click on the Get Acrobat Reader icon above).

Saving a PDF means that a copy of the PDF will be downloaded and stored on your computer. This PDF can then be opened at any time in Acrobat Reader.

How to view a PDF file
To view a PDF simply click on the link provided on the web page.
A dialog box may appear asking if you would like to Open this file from its current location or Save this file to disk.

Note: If this dialog box does not appear your web browser may be automatically opening the file using the associated plugin. If you would rather save the PDF then goto the instructions for saving a file (below) and follow those steps.

Select Open this file from its current location and click OK. If this does not appear
The document will now open directly in your web browser.

Note: For large PDF documents it may take some time for the document to display and there may be no indication of how big the file is. If for some reason the PDF you are trying to access is not displaying, go to the PDF file not displaying correctly? section of this site for possible solutions.

How to save a PDF file
Note: Depending on the computer, operating system and web browser these instructions may vary slightly.

• If you are using a PC, right click on the download link so that a menu appears.
• If you are using a Macintosh, click and hold on the download link so that a menu appears.
• From the menu select Save Target As or Save Link As.
• A dialog box will appear that allows you to select the location on your computer that you would like to save the file. Select an appropriate location and then click OK. A dialog box will now appear providing you with information about how long the download will take and indicating the download progress.
• Once the download is complete you are able to launch the file by going to the location on your computer that you saved the file to and double clicking on it, or starting Acreobat reader and opening the file.

Using bookmarks within PDF files:
Many PDF files contain a table of contents, which allows you to navigate to different sections within the PDF document quickly and easily. The elements of these tables of contents are called bookmarks. Bookmarks usually appear on the left hand side of the screen and are used simply by clicking on the bookmark for the section you want to go to. You are able to control the appearance of bookmarks to suit your individual preferences.

How do I turn bookmarks on and off?
Using the mouse click on Window from the top toolbar.
From this menu you are able to Hide Bookmarks or Show Bookmarks. Select the option that best suits your needs.

Note: If a PDF file contains no bookmarks the bookmarks window may still open but will appear blank.

Hints if you are having problems viewing PDFs:

• If your PDFs aren't displaying (ie: all you get is a blank screen) you can try using the mouse click on the Refresh or Reload button located in your web browser's toolbar.
• If your PDFs aren't displaying (ie: all you get is a blank screen) you can try using the mouse click on the Back button in your web browser's toolbar. Once the page has finished loading, click on the Forward button in your browser's toolbar to reload the PDF.
• If the text in the PDF you are viewing is too small to read you can zoom in on the page using the Zoom tool located in Adobe Acrobat toolbar of your web browser.

Using A Speech Reader With PDF Files:
access.adobe.com provides a number of tools that can help people who use speech readers to read the content of PDF documents. These tools work by converting PDF documents to text readable by speech readers. These tools are free and most require no downloading of files.